en +55 (21) 9881-65075 +55 (21) 9826-64053 help@rio.tours

Login

Sign Up

After creating an account, you'll be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.
Username*
Password*
Confirm Password*
First Name*
Last Name*
Email*
Phone*
Country*
* Creating an account means you're okay with our Terms of Service and Privacy Statement.

Already a member?

Login
en +55 (21) 9881-65075 +55 (21) 9826-64053 help@rio.tours

Login

Sign Up

After creating an account, you'll be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.
Username*
Password*
Confirm Password*
First Name*
Last Name*
Email*
Phone*
Country*
* Creating an account means you're okay with our Terms of Service and Privacy Statement.

Already a member?

Login

Terms & Conditions

At Rio.tours, we recognize that earning and retaining your trust is one of the most important things we do as a business. Protecting your privacy is a responsibility we take very seriously.

We have prepared this Privacy Policy to help you understand how Rio.tours collects, uses and seeks to safeguard the Personal Information you provide to us on our websites, mobile applications, via email, and through our service providers and distribution partners. This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third party, including any third-party distribution partners, suppliers and tour operators, and any third party operating any site to which our websites contain a link. By downloading, accessing or using our websites or content, or using a Rio.tours application ("Application") on a mobile phone, tablet or similar device ("Device"), or providing information to us in connection with our websites, mobile applications or other sites or services, you agree to the terms and conditions of this Privacy Policy.

Who We Are

Rio.tours is an online service that enables users to research, find, and book travel experiences in all Brazil. Rio.tours's products and services are made available through Rio.tours.

Rio.tours is a website, where we offer our complete range of products and services directly to consumers.

What Information Do We Collect?

In General

We receive and store any information you enter on our websites or give us in any other way. We collect two types of information from you on our websites, mobile applications, via email, and through our service providers. Personal Information is information that identifies you personally, such as your first and last name, email address, telephone number, postal and email addresses, user name and password, and billing information (such as your credit card number, cardholder name, and card expiration date). We also collect Other Information that does not identify you personally, such as gender, country of residence and other demographic information.

When you register with Rio.tours, we ask for basic information including your name and email address, and Other Information such as your signup location. You can choose not to provide information to us, but in general some information about you is required in order for you to receive relevant offerings from Rio.tours and enjoy other benefits of being a registered member. For example, in order to purchase products or services, it is necessary for you to disclose Personal Information, including your name, address, email address, phone number and other personally identifying information. If you do not provide Personal Information when purchasing one of our supplier's products or services, we cannot confirm your purchase or facilitate your booking.

In some instances we may also ask for Other Information such as demographic data, including your country of residence, gender, age, travel habits, etc. We also use cookies (as discussed below) to collect information about the performance and usability of our websites.

Information About Others

You may have the opportunity to provide contact and travel-related information for other people through our websites. If you "Refer a Friend" or if you purchase products or services for someone else through Rio.tours, you will need to submit that individual's personal information. You must obtain the consent of other individuals prior to providing us with their personal information.

Payment Information

If you book a tour or excursion with third-party suppliers facilitated by Rio.tours, we will collect payment information from you, including your credit card number, cardholder name, expiration date, authentication code, and billing address.

We may offer members the option to save information related to method and choice of payment on our websites. If you save such payment details on Rio.tours, you will be able to add, delete, or modify that information at any time in your Account Settings.

Your Contributions

You can contribute to the Rio.tours websites in a number of different ways, including writing reviews, ,filling out your public profile, and rating other users' contributions. We may store these contributions (your "Content"), publicly display them on our websites and Applications and those of our affiliate partners and distributors, display them to other users, share them with our affiliate partners and distributors, and use them for promotional purposes. Note that if you include Personal Information in your Content, it can be used and viewed by others. We are not responsible for the information you choose to include in your Content.

Cookies, and How We Use Them

"Cookies" are pieces of information that are stored by your web browser on your computer's hard disk, for record-keeping purposes. Cookies in and of themselves only identify your computer; they do not personally identify you.

First-Party Cookies: At Rio.tours we make use of cookies to help us recognize your browser as a previous visitor and save and remember any preferences that may have been set while your browser was visiting our site, record session information, collect information on how you visit and access our websites and Applications. We also may record your password in a cookie if you checked the box entitled "Save this password for automatic sign-in". Please note that member IDs, passwords, and any other account-related data included in such cookies are encrypted for security purposes. We also use cookies to help us customize the content, experience, and advertisements provided to you on our websites and Applications and to analyze and measure the effectiveness of our email communications, website features and offerings, and advertisements.

Most web browsers allow you to turn off cookies; however, turning off cookies will limit your use of our websites and Applications. To learn more about changing your browser's cookie settings, please see the appropriate informational link:

Internet Explorer: http://windows.microsoft/en-US/windows-vista/Cookies-frequently-asked-questions

Firefox: http://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer

Chrome: https://support.google/chrome/bin/answer.py?hl=en&answer=95647&p=cpn_cookies

Safari: http://support.apple/kb/PH5042

Third-Party Cookies: Rio.tours is committed to providing you with relevant content and information across our sites. To do this, we may collect information about your searches and other site activities and use third-party advertising companies to serve ads while you are visiting our websites and we permit these companies to place and access their own cookies on your computer in the course of serving advertisements. Such advertisers do not have access to the information we collect through Rio.tours cookies. To opt out of this targeted online advertising, please click here. Other companies' use of their cookies is subject to their own privacy policies and not ours.

Web Beacons: Our websites also may use Web beacons (also known as clear gifs, pixel tags or Web bugs), which are tiny graphics with a unique identifier, similar in function to cookies, that are placed in the code of a Web page. We use Web beacons to monitor the traffic patterns of users from one page within our sites to another, to deliver or communicate with cookies, to understand whether you have come to our site from an online advertisement displayed on a third-party website, and to improve site performance. We also may allow our service providers to use Web beacons to help us understand which emails have been opened by recipients and to track the visitor traffic and actions on our site. This helps us measure the effectiveness of our content and other offerings.

Data collected by business partners and ad networks to serve you with relevant advertising: Many of the advertisements you see on the Rio.tours family of sites are served by Rio.tours or its service providers; however, we also allow third parties to collect information about your online activities through cookies and other technologies. These third parties include (1) business partners, who collect information when you view or interact with one of their advertisements on our sites, and (2) advertising networks, who collect information about your interests when you view or interact with one of the advertisements they place on many different websites on the Internet. The information gathered by these third parties is used to make predictions about your characteristics, interests or preferences and to display advertisements on our sites and across the Internet tailored to your apparent interests.

Please note that we do not have access to or control over cookies or other technologies these third parties may use to collect information about your interests, and the information practices of these third parties are not covered by this Privacy Policy. Some of these companies are members of the Network Advertising Initiative, which offers a single location to opt out of ad targeting from member companies. To learn more, please click here.

Response to Do Not Track signals: Your web browser may transmit a "Do Not Track" ("DNT") signal to Rio.tours and other websites. Because of differences in web browsers' default settings and the manner in which browsers incorporate DNT signals, it is sometimes unclear to site operators whether site visitors have selected the DNT setting themselves, or whether they are aware that they have a choice in determining the setting. Rio.tours does not currently respond to DNT signals. Once the Internet industry has settled on standards related to this issue and Rio.tours recognizes such standards, we may reevaluate this approach.

How We Use And Disclose Your Personal Information

We use your personal information in the following ways:

For registration and to manage your account, including to allow your access to and use of our site; to communicate with you in general, including to provide information about Rio.tours and invitations from the Rio.tours family of companies

To provide you with the information you request about our products

To send you email marketing messages and information

To enable our third-party suppliers to fulfill your bookings

To confirm your purchases

To ensure you are correctly billed

To enable us to publish content you submit to us to our family of websites

To measure and track demographic details about our customers

To target content on our website to more closely match your interests and otherwise customize your experience with Rio.tours, including customizing the ads shown to you

To target the appropriate content for email marketing messages to better match your interests

To respond to your questions and comments

To measure interest in and improve our products, services, websites and Applications

To notify you about offers and products or services available from us or our partners that may be of interest to you

To solicit information from you, including through surveys

To resolve disputes or troubleshoot problems

To prevent potentially prohibited or illegal activities

To enforce our Terms of Use

As otherwise described to you at the point of collection

To tailor our products and services to suit your personal interests and the manner in which visitors use our sites, applications and social media assets

To operate, evaluate and improve our business and the products and services we offer

To analyze and enhance our marketing communications and strategies (including by identifying when emails sent to you have been received and read)

To analyze trends and statistics regarding visitors' use of our sites, mobile applications and social media assets, and the purchases visitors make on our sites

To protect against and prevent fraud, unauthorized transactions, claims and other liabilities, and manage risk exposure, including by identifying potential hackers and other unauthorized users

We will provide you with choices regarding the use and disclosure of your Personal Information for marketing purposes.

Sharing with Social Media Services

If you connect to Rio.tours using Facebook, we may show you reviews, photos and tours that your Facebook friends have posted, shared, saved or purchased on Rio.tours. Note that, if you have Facebook friends who are using Rio.tours, they may also share information about you with us through Facebook. If you wish to prevent that sharing, please review your Facebook privacy settings.

You can also choose to access third-party social media websites and services through Rio.tours (such as Facebook and Twitter). When you do so, you are sharing information with those sites, and the information you share is governed by their privacy policies. You may also be able to modify your privacy settings with these third party social media websites.

Sharing with Service Providers

Some of the Personal Information we collect is shared with our service providers (e.g. tour operators) who are directly involved in fulfilling the purchases you have made from us. We only provide our service providers with your name and your local contact details, if you provide them (e.g., your hotel name for pick-ups and drop-offs, your local phone number, your mobile phone number, your email address, etc.) We do not provide our service providers with any other Personal Information. If you decide to provide any Personal Information directly to a service provider, we recommend that you review the service provider's privacy policy to determine how such service provider may use or disclose your Personal Information.

Sharing with Third Party Vendors

We also share your Personal Information with third party vendors who provide services or functions on our behalf, including business analytics, payment processing, customer service, marketing, public relations, distribution of surveys or sweepstakes programs, and fraud prevention. We may also authorize third-party vendors to collect information on our behalf, including, for example, as necessary to operate features of our websites or Applications or to facilitate the delivery of online advertising tailored to your interests. Third-party vendors have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose.

We currently contract with several third-party online partners to help manage and optimize our Internet business and communications. We use the services of third-party marketing companies to help us measure the effectiveness of our advertising and how visitors use our website. To do this, we use web beacons and cookies provided by such marketing companies in connection with our websites. The information we collect helps us learn things like what pages are most attractive to our visitors, which of our products most interest our customers, and what kinds of offers our customers like to see. If you do not want to help us learn how to improve our site, products, offers and marketing strategy, you can "opt-out" of our ability to analyze such data by clicking here.

Sharing with Referring Websites

If you were referred to Rio.tours from another website, we may share your registration information, such as your name, email address, mailing address, telephone number and travel preferences, about you with that referring website. We have not placed limitations on the referring websites' use of personal information and we encourage you to review the privacy policies of any website that referred you to Rio.tours.

Sharing with Companies within our Corporate Family

We may share your personal information within the Rio.tours group of companies as well as our parent company, Wallex  and our domestic and international corporate affiliate companies and websites. This sharing enables us to provide you with information about products and services, both travel-related and other, which might interest you. To the extent that our parent company and corporate affiliates have access to your information, they will follow practices that are at least as restrictive as the practices described in this Privacy Policy. They also will comply with applicable laws governing the transmission of promotional communications and, at a minimum, give you an opportunity in any commercial email they send to choose not to receive such email messages in the future.

Other Sharing

We may also use or disclose Personal Information as we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legitimate and enforceable subpoenas, court orders, or other legal process; (c) to respond to requests from public or government authorities, including public or government authorities outside your country of residence; (d) to enforce our terms and conditions or otherwise establish or exercise our legal rights; (e) to protect and defend our rights, property or safety or those of any of our affiliates, our customers, or others; (f) to protect our rights, privacy, safety or property, or that of our affiliates, you or others; (g) to allow us to pursue available remedies or limit the damages that we may sustain; (h) to investigate, prevent, or take action regarding illegal or suspected illegal activities; (i) in connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy; or (j) as otherwise required by law.

We may use and disclose Other Information for any purpose. In some instances, we may combine Other Information with Personal Information (such as combining your name with your geographical location). If we combine any Other Information with Personal Information, the combined information will be treated by us as Personal Information, as long as it is so combined.

We also may share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors our website receives or the most popular excursions or tours. This information does not contain any personal information and is used to develop content and services we hope you will find of interest.

Email Communications You Can Expect to Receive from Rio.tours

We may send to you marketing emails with information about Rio.tours deals, destination and product news, offers, competitions, and other special promotions that we believe that you will find valuable, interesting or informative. We will provide you with choices regarding our use of your Personal Information for marketing purposes. If you are no longer interested in receiving future email marketing communications from Rio.tours, you have several choices for opting out of future mailings:

You may unsubscribe at any time by following the directions and link included in each email marketing message we send.

When you register as a Rio.tours member, you may click on "My Account" at the top of any page of our website and update your "Account Settings"

You may email unsubscribe@rio.tours and request to be unsubscribed by including your name, email address, and the words "unsubscribe" in the subject or message body.

Please note that, even if you opt-out of receiving future marketing communications from Rio.tours, we will continue to send to you emails regarding your purchases and bookings, and regarding administrative information such as changes to our terms, conditions and policies. If you make a booking or purchase at one of our websites, we may also send you information about new products, or ask your opinion about our websites, etc., so that we may improve our service to you and other consumers.

Our Affiliates, Distributors and Suppliers

Tours, activities and experiences advertised on our site are made available through our third-party affiliates, distributors and suppliers. Our affiliates, distributors and suppliers may have privacy policies that differ from Rio.tours's Privacy Policy.

You should also be aware that some product or tour suppliers and some of our affiliates and distributors may need additional Personal Information or Other Information (such as health or physical fitness information) to determine whether you can participate in an activity. You should read and rely upon the relevant supplier, affiliate or distributor Privacy Policy only (and not Rio.tours's Privacy Policy), if Rio.tours does not collect this information from you directly.

Some affiliates, distributors and/or suppliers may operate in countries or states that do not have laws or regulations for the protection and safeguarding of Personal Information. Rio.tours seeks to take reasonable steps to persuade all its affiliates, distributors and suppliers to adopt and adhere to privacy policies that are substantially similar to this one. However, please be aware that Rio.tours is not in a position to force adherence, so we will rely on you and our other customers to inform us if you believe your privacy is not being adequately protected by our affiliates, distributors and suppliers.

How You Can Access Your Information

We take reasonable steps to ensure that your information is relevant to its intended use, accurate, and complete. You can access and update your contact information by accessing your account via the Rio.tours website. If you update any of your information, we may keep a copy of the information that you originally provided to us in our archives for uses documented in this policy.

You can also close your Rio.tours account by accessing your account via the Rio.tours website. We will send you an email to confirm your request. Please note that after you close an account, you will not be able to sign in or access any of your Personal Information. However, you can open a new account at any time.

Please also note that we may retain certain Personal Information and Other Information associated with your account in our archives, including for analytical purposes as well as for recordkeeping integrity, fraud prevention, dispute resolution, investigations, and compliance with legal requirements.

Your Choices

As discussed above, you can choose not to provide us with any information, although it may be needed to take advantage of certain features offered on Rio.tours. You also can add or update information and close your account as described above. In addition, as described above, you may opt out from receiving e-mail communications from Rio.tours. Please note that we reserve the right to send you other communications, including service announcements, administrative messages, and surveys relating either to your Rio.tours account, without offering you the opportunity to opt out of receiving them. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please note that if you refuse to accept cookies from Rio.tours, you will not be able to access portions of our site.

Our Security and Storage Measures

At Rio.tours we seek to maintain the integrity and security of your Personal Information.

We use industry-standard encryption protocols when receiving and transferring your Personal Information. In fact, when you send Personal Information to us over the Internet, we first require that a "secure session" be established using Secure Socket Layer (SSL).

We seek to store your Personal Information in secure operating environments that are not accessible to the general public, and to have security measures in place at our physical facilities to protect against the loss, misuse or alteration of your Personal Information by our employees or third parties.

However, no data transmission over the Internet or data storage environment can be guaranteed to be 100% secure, so we cannot give an absolute assurance that the information you provide to us will be secure at all times. Rio.tours will not be held responsible for events arising from unauthorized access to your Personal Information. Rio.tours will rely on you telling us if you experience any unusual events that may indicate a breach in your information security. We will then seek to investigate whether the security breach was related to the data transmissions from or to Rio.tours and let you know what steps can be taken and have been taken to help rectify the problem. Further action, such as reporting incidents to the police or other proper authorities, may also be required.

Children's Privacy

Rio.tours is a general audience site and does not offer services directed to children. Should an individual whom we know to be a child under age 13 send personal information to us, we will delete or destroy such information as soon as reasonably possible.

External Links

If any part of any Rio.tours website links you to other websites, those external websites do not operate under this Privacy Policy. We are not responsible for the privacy practices of other sites and we recommend that you examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.

Visiting our Website from Outside the United States

If you are visiting any of our websites from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. By becoming a user, you have given us your express and informed consent to transfer the data that you provide to us to the United States and to process it in the United States. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country, but please be assured that Rio.tours does take steps pursuant to laws in the United States to ensure that your privacy is protected. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Privacy Policy.

Changes to Our Privacy Policy

We know that our business will continue to evolve as we introduce new products, and, as such, from time to time this Privacy Policy may be reviewed and revised.

Rio.tours reserves the right to change this Privacy Policy by posting the changes on its website. You can determine when this Privacy Policy was last updated by reviewing the LAST UPDATED legend above and any revisions will take effect upon posting. We will notify our members of material changes to this Privacy Policy by either sending a notice to the email address you provided to us or by placing a notice on our Website. We encourage you to check this Privacy Policy from time to time to review the most current version. Using our websites or applications after a notice of changes has been sent to you or published on our website shall constitute consent to the changed terms and practices.

Call Recording and Monitoring

Please be aware that calls to and from Rio.tours may be recorded. We may use the call recordings to monitor our customer service for quality or compliance purposes, to check the accuracy of the information you provide us, for fraud prevention purposes, or to provide training to our staff. We will retain the call recordings for as long as reasonably necessary to perform such activities and then delete them. Any personal information obtained from you during the call will be treated in accordance with the provisions of this Privacy Policy

Contacting Us

For some Rio.tours services you can access and update your registration and Personal Information online.

To correct or update any other Personal Information, or if you have questions about Rio.tours's Privacy Policy, please email our Privacy Officer at privacy@Rio.tours.

Rio.tours is an online service that enables users to research, find, and book travel experiences worldwide. Rio.tours offers a variety of tours, tickets and services (“products”) made available by Rio.tours's third party suppliers through Rio.tours's and its affiliates' websites and mobile properties and related applications (collectively, this “Website”). This Website is provided to assist customers in gathering travel excursion information, posting opinions of travel excursions, engaging in interactive travel forums, and searching for and booking reservations for Products, and for no other purposes.

The terms “we”, “us”, “our” and “Rio.tours” refer to Rio.tours. The term “you” refers to the customer visiting the Website and/or contributing content on this Website.

This Website and the Products made available on this Website are offered to you conditioned upon your acceptance without modification of any/all the terms, conditions, and notices set forth below (collectively, the “Agreement”). By accessing or using this Website in any manner, you agree to be bound by the Agreement and represent that you have read and understood its terms. Please read the Agreement carefully, as it contains information concerning your legal rights and limitations on these rights, as well as a section regarding applicable law and jurisdiction of disputes. If you do not accept all of these terms and conditions, please do not use this Website or book a Product. In all booking arrangements, the person making the booking shall be deemed to have accepted this Agreement on behalf of the persons named in the booking.

We may change or otherwise modify the Agreement in the future, and you understand and agree that your continued access or use of this Website after such change signifies your acceptance of the updated or modified Agreement. We will note the date that revisions were last made to the Agreement at the top of this page, and any revisions will take effect upon posting. We will notify our members of material changes to these terms and conditions by either sending a notice to the email address provided to us at registration or by placing a notice on our Website. Be sure to return to this page periodically to review the most current version of the Agreement.

Use of the Website

As a condition of your use of this Website, you warrant that (i) all information supplied by you on this Website is true, accurate, current and complete, (ii) if you have a Rio.tours account, you will safeguard your account information and will supervise and be completely responsible for any use of your account by anyone other than you and (iii) you are 13 years of age or older in order to register for an account and contribute to our Website. Rio.tours does not knowingly collect the information of anyone under the age of 13.

Your use of this Website is intended for personal, noncommercial use and/or to make legitimate requests to book the Products offered. You agree not to use this Website to make any speculative, false or fraudulent requests.

You further represent and warrant that you (a) have not previously been suspended by Rio.tours or otherwise banned from using the Website; (b) are not a direct competitor of Rio.tours; (c) you will not have more than one Rio.tours account at any given time; and (d) that you have full power and authority to enter into this Agreement and in doing so will not violate any other agreement to which you are a party.

We retain the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time and for any reason, including, but not limited to, for violation of this Agreement.

In accessing or using the Website, you may be exposed to content that is offensive, indecent, inaccurate, objectionable, or otherwise inappropriate. Rio.tours does not endorse such content, and cannot vouch for its accuracy. You therefore access and use the Website at your own risk.

Privacy Policy and Disclosures

Rio.tours believes in protecting your privacy. Please click here to review our current Privacy Policy, which also governs your use of this Website, to understand our practices.

In certain circumstances we may disclose information about you to third parties if we determine, in our sole discretion, such disclosure is necessary (a) to protect Rio.tours's systems, assets, employees, members and customers; (b) to ensure the integrity and operation of our business and systems; or (c) to comply with legitimate and enforceable governmental requests, subpoenas or court orders. We may choose to comply with or disregard such requests or orders in our sole discretion. Rio.tours's right to disclose information, including but not limited to user profile information (i.e. name, email address, etc.), IP addressing and traffic information, usage history, and posted content, shall take precedence over any conflicting terms in Rio.tours's Privacy Policy.

Prohibited Activities

The content and information on this Website (including, but not limited to, messages, data, information, text, music, sound, photos, graphics, video, maps, icons, software, code or other material), as well as the infrastructure used to provide such content and information, is proprietary to us. You agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, content, software, products, or services obtained from or through this Website. Any other use of Rio.tours.com content requires the prior written permission of Rio.tours (if you're interested in becoming a Rio.tours affiliate, please click here for more information).

Additionally, you agree that you will not and will not assist or enable others to:

use this Website or its contents for any commercial or unlawful purpose;

access, monitor or copy any content or information of this Website using any robot; spider, scraper or other automated means or any manual process to access, scrape, index, retrieve or otherwise use the Website or any content on the Website for any purpose without our express written permission;

violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website;

take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure or makes excessive traffic demands on the Website;

deep-link to any portion of this Website for any purpose without our express written permission;

“frame”, “mirror” or otherwise incorporate any part of this Website into any other website without our prior written authorization;

attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any software programs used by Rio.tours in connection with the Website;

use the Website to threaten, stalk, defraud, incite, harass, or advocate the harassment of another person, or otherwise interfere with another user's use of the Website;

use the Website to submit or transmit spam, chain letters, contests, junk email, pyramid schemes, surveys, or other mass messaging, whether commercial in nature or not;

use the Website in a manner that may create a conflict of interest, such as trading reviews with other business owners or writing or soliciting reviews;

use the Website to promote bigotry or discrimination against protected classes;

use the Website to violate any third-party right, including any breach of confidence, copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right;

use the Website to submit or transmit pornography or illegal content;

use the site to solicit personal information from minors or to harm or threaten to cause harm to minors;

attempt to gain unauthorized access to the Website, user accounts, computer systems or networks connected to the Website through hacking, password mining or any other means; use the Website to transmit any computer viruses, worms, defects, Trojan horses or other items of a destructive nature (collectively, “Viruses”);

use any device, software or routine that interferes with the proper working of the Website, or otherwise attempt to interfere with the proper working of the Website;

use the Website to violate the security of any computer network, crack passwords or security encryption codes;

disrupt or interfere with the security of, or otherwise cause harm to, the Website; or

remove, circumvent, disable, damage or otherwise interfere with any security-related features of the Website, features that prevent or restrict the use or copying of Website Content, or features that enforce limitations on the use of the Website.

User Accounts

You need to create an account and provide information about yourself in order to use some of the features on the Website. You are responsible for maintaining the confidentiality of your account password and login credentials. You are also responsible for all activities that occur in connection with your account. You agree to notify us immediately of any unauthorized use of your account.

Your account is for your personal, non-commercial use only. You may not impersonate someone else (e.g., adopt the identity of a celebrity), create an account for anyone other than yourself, provide an email address other than your own, or create multiple accounts. We reserve the right to close your account at any time for any or no reason.

We may terminate or suspend your account or ability to use the Website, in whole or in part, at our sole discretion, for any or no reason, and without notice or liability of any kind. For example, we may terminate or suspend your account or ability to use the Website if you misuse the Website. Any such termination or suspension could prevent you from accessing your account, the Website, your Content, Website Content, or any other related information.

You may terminate your account at any time by closing your account and discontinuing your use of any and all parts of the Website. If you close your account, we may continue to display your previously published Content and are under no obligation to remove any of your Content.

AS A USER OF THIS WEBSITE, YOU UNDERSTAND AND AGREE THAT: (1) NEITHER RIO.TOURS NOR ITS AFFILIATES WILL HAVE ANY LIABILITY TO YOU OR OTHERS FOR ANY UNAUTHORIZED TRANSACTIONS MADE USING YOUR PASSWORD OR ACCOUNT; AND (2) THE UNAUTHORIZED USE OF YOUR PASSWORD OR ACCOUNT COULD CAUSE YOU TO INCUR LIABILITY TO BOTH RIO.TOURS AND OTHER USERS.

Electronic Communications

When you use the Rio.tours Website, or send e-mails, text messages, and other communications from your desktop or mobile device to us, you are communicating with us electronically and agree that we may communicate with you in a variety of ways, such as by e-mail, in-app push notices, or by posting notices and messages on the Website. You may unsubscribe from e-mail communications at anytime by emailing unsubscribe@rio.tours.com.

Content

You and other users of our Website can contribute to the Website in a number of different ways, including submitting emails, writing reviews, making postings, uploading and posting photos or videos, making comments or suggestions, submitting ideas, filling out public profiles, rating other users' contributions and making other similar contributions or submissions to the Website or to Rio.tours (collectively, “Content”). We may use your Content in a number of different ways, including, among other things, displaying it on the Website, reformatting it, translating it into other languages, editing it for clarity and grammar, incorporating it into advertisements and other works, creating derivative works from it, promoting it, distributing it, and allowing others to do the same in connection with their own websites, mobile properties, applications, and media platforms.

Accordingly, please be aware that by submitting Content, you grant Rio.tours and its affiliates a worldwide, nonexclusive, royalty-free, fully paid-up, perpetual, transferable, irrevocable and fully sublicensable right to (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Content throughout the world in any media, now known or hereafter devised, for any purpose; and (b) use the name that you submit in connection with such Content. You acknowledge that Rio.tours may choose to provide attribution of your comments or reviews at our discretion. You further grant Rio.tours the right to pursue at law any person or entity that violates your or Rio.tours's rights in the Content by a breach of this Agreement. You acknowledge and agree that Content is non-confidential and non-proprietary. If it is determined that you retain moral rights (including rights of attribution or integrity) in the Content, you hereby declare that (a) you do not require that any personally identifying information be used in connection with the Content, or any derivative works of or upgrades or updates thereto; (b) you have no objection to the publication, use, modification, deletion and exploitation of the Content by Rio.tours or its licensees, successors and assigns; (c) you forever waive and agree not to claim or assert any entitlement to any and all moral rights of an author in any of the Content; and (d) you forever release Rio.tours, and its licensees, successors and assigns, from any claims that you could otherwise assert against Rio.tours by virtue of any such moral rights.

Rio.tours and its affiliates may display advertisements and other information adjacent to or included with your Content on the Website. You are not entitled to any compensation for such advertisements. The manner, mode and extent of such advertising are subject to change without specific notice to you.

This Website may contain discussion forums, bulletin boards, review services or other forums in which you or third parties may post reviews of travel experiences or other content, messages, materials or other items on this Website (“Interactive Areas”). If Rio.tours provides such Interactive Areas, you are solely responsible for your use of such Interactive Areas and use them at your own risk. By using any Interactive Areas, you expressly agree not to post, upload to, transmit, distribute, store, create or otherwise publish through this Website any of the following:

Any Content that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable;

Content that would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party, or that would otherwise create liability or violate any local, state, national or international law, including, without limitation, the regulations of the U.S. Securities and Exchange Commission (SEC) or any rules of a securities exchange such as the New York Stock Exchange (NYSE), the American Stock Exchange or the NASDAQ;

Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party;

Content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity, including Rio.tours;

Unsolicited promotions, political campaigning, advertising, contests, raffles, or solicitations;

Private information of any third party, including, without limitation, surname (family name) addresses, phone numbers, email addresses, Social Security numbers and credit card numbers;

Viruses, corrupted data or other harmful, disruptive or destructive files;

Content that is unrelated to the topic of the Interactive Area(s) in which such Content is posted; or

Content or links to content that, in the sole judgment of Rio.tours, (a) violates the previous subsections herein, (b) is objectionable, (c) restricts or inhibits any other person from using or enjoying the Interactive Areas or this Website, or (d) may expose Rio.tours or its affiliates or its users to any harm or liability of any type.

You alone are responsible for your Content. You assume all risks associated with your Content, including anyone's reliance on its accuracy, completeness or usefulness, or any disclosure by you of information in your Content that makes you personally identifiable. You represent that you own, or have the necessary permissions to use, and authorize the use of, your Content as described herein. You may not imply that your Content is in any way sponsored or endorsed by Rio.tours.

Rio.tours takes no responsibility and assumes no liability for any Content posted, stored or uploaded by you or any third party, or for any loss or damage thereto, nor is Rio.tours liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. As a provider of interactive services, Rio.tours is not liable for any statements, representations or Content provided by its users in any public forum, personal home page or other Interactive Area.

Although Rio.tours has no obligation to screen, edit or monitor any of the Content posted to or distributed through any Interactive Area, Rio.tours reserves the right, and has absolute discretion, to remove, screen, translate or edit without notice any Content posted or stored on this Website at any time and for any reason, or to have such actions performed by third parties on its behalf, and you are solely responsible for creating backup copies of and replacing any Content you post or store on this Website at your sole cost and expense. Rio.tours has no obligation to retain or provide you with copies of your Content, nor do we guarantee any confidentiality with respect to your Content.

Any use of the Interactive Areas or other portions of this Website in violation of the foregoing violates the terms of this Agreement and may result in, among other things, termination or suspension of your rights to use the Interactive Areas and/or this Website.

Products and Booking Reservations

By booking a reservation for a Product through the Website, you acknowledge that you accept the practices described in our Privacy Policy and this Agreement. In addition, you warrant that you are 18 years of age or older, that you possess the legal authority to enter into this Agreement, use this Website, book the Product, and that all information you supply is true and accurate. You further agree that you will use the booking functionality of this Website to make only legitimate reservations for you or others for whom you are legally authorized to act. Any false or fraudulent reservation is prohibited, and any user who attempts such a reservation may have his or her Rio.tours account terminated.

Rio.tours is not a travel agency and does not provide or own transportation services, accommodations, tours, excursions or other travel experiences. Although Rio.tours displays information about travel experiences offered by third-party suppliers and facilitates reservations those suppliers, such actions do not in any way imply, suggest, or constitute Rio.tours's sponsorship or approval of third-party suppliers, or any affiliation between Rio.tours and third-party suppliers. Although Rio.tours members may rate and review particular travel experiences based on their own experiences, Rio.tours does not endorse or recommend the products or services of any third-party suppliers. You agree that Rio.tours is not responsible for the accuracy or completeness of information it obtains from third-party suppliers and displays on its Website.

If you book a reservation for a travel experience through the Website, you agree to review and be bound by the supplier's terms and conditions and any other rules or policies related to the supplier's travel experience. Your interactions with third-party suppliers are at your own risk. Rio.tours will have no liability with respect to the acts, omissions, errors, representations, warranties, breaches or negligence of any third-party suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting from your interactions with third-party suppliers.

This Website may link you to supplier sites or other websites that Rio.tours does not operate or control. For further information, please refer to the “Links to Third-Party Sites” section below.

Modifying or Amending Your Booking

All requests for modifications and amendments to your booking must be directed to the Rio.tours Customer Care Team (click here to submit a "Date Amendment" request on an existing booking) who will process the request. See the section “Payment & Cancellations” below for additional information with respect to cancelling a booking.

Rio.tours does not charge a fee to amend or change the dates of an existing booking, as long as the request is received by our Customer Care team more than three (3) days ahead of your confirmed travel date.

It is not possible to change or modify a special event, theater or show ticket. Sales of these tickets are final and cannot be amended once your original purchase is confirmed.

All other date-change requests and amendments are subject to availability by our suppliers and/or service providers; Rio.tours cannot guarantee the success of any date-change request.

If you request a date change within three (3) days or less of your confirmed travel date, Rio.tours will attempt to honor your request; however changes made three days or less from your original travel date may be subject to an additional fee. For multi-day and overnight tours, date changes made within seven (7) days of your confirmed travel date may also be subject to additional fees.

If you make a purchase using a Rio.tours promotion code, or if you accept a discount or special-offer price during the Rio.tours checkout process, you may invalidate your discount or special-offer price by making any changes or amendments to your itinerary once your purchase is complete. Rio.tours may decide, at its sole discretion, to honor your discount or special-offer pricing if you make a post-purchase change or amendment to your itinerary. However Rio.tours reserves the right to invalidate your discount or special-offer pricing if you make any changes to your confirmed itinerary.

Occasionally our suppliers and/or service providers make changes to tour dates, prices, inclusions, coverage, age requirements, and other Product features and/or requirements. As a result, Rio.tours reserves the right to cancel, change or substitute any service, tour, ticket or product that you have booked at this Website, at any time, for any reason. In such cases, if you are dissatisfied with the alternatives offered, you are entitled to a full refund of the original purchase price. Notwithstanding the above, when we are informed in advance by our agents, service providers and/or suppliers of a significant change to a booking and/or to a tour, product or event, we make every reasonable effort to notify the consumer, travel agent and/or distributor as appropriate, in order to amend or re-issue the booking where feasible.

For products noted as a “Worry-free Shore Excursion”, if you are not returned to the ship in time to board, we will arrange the necessary transport to the next port-of-call. This policy applies only to our contracted local suppliers and only when, through no fault or action of your own, you are not returned to the ship in time to board. The policy is void in instances where delay is caused by your own actions and/or you have deviated from the Rio.tours activity or tour. You must supply Rio.tours with correct arrival and departure ship information and ensure there is enough time (minimum 2 hours) between the tour end time and the ship departure time. You must contact Rio.tours directly to request next port-of-call transportation arrangements as customers cannot book their own travel. Rio.tours will select and book travel for you to the next port of call (not to exceed US$1,000 per person). In addition, if your ship misses a port of call or is delayed beyond the commencement time of your Worry-free Shore Excursion, simply contact Rio.tours within 14 days. Pending verification of the ship's actual itinerary, we will issue you a refund. Rio.tours's 'Worry-Free Shore Excursion' guarantee does not apply to excursions with private tour guides booked through Rio.tours's Private Guide program.

Pricing & Inclusions/Exclusions

Prices listed on the Website are per person, unless otherwise specified.

Prices are based on the local tariff at the time of quoting, converted at the prevailing foreign-exchange rate as determined by Rio.tours.

Price quotations are subject to change without notice, until a booking has been confirmed.

Unless otherwise specified, prices do not include any local taxes or use-fees, including foreign departure, security, port charges, park fees, customs, immigration, agricultural, passenger-facility charges or international transportation tax.

Prices do not include tips/gratuities to tour directors, drivers or local guides; passport and visa fees; baggage and personal insurance; any items of a personal nature; taxes or duties; and any beverages or food not specifically listed under “Inclusions” on the product pages of the Website.

Payments & Cancellations

When you book a reservation for a Product through the Website, Rio.tours collects your payment information and processes your payment as described below under “Payment Processing”. Rio.tours accepts the following credit cards: Mastercard, Visa, American Express, Discover. There is no charge or service fee for processing credit or debit card payments. Full payment by credit or debit card is required to make a reservation. Payment will be listed as Rio.tours/TripAdvisor on the credit or debit card statement.

No refunds are available once a tour or service has commenced, or in respect of any package, accommodation, meals or any other services utilized.

Canceling a booking with Rio.tours can result in cancellation fees being applied by Rio.tours, as outlined below. Additional fees may be levied by the individual supplier or tour operator (see your Rio.tours Voucher for specific details). When canceling any booking you will be notified via email or telephone of the total cancellation fees.

Event, Attraction, Theater, Show or Coupon Ticket

These are non-refundable in all circumstances.

Gift Certificate

These are non-refundable in all circumstances.

Other Tour Products & Services

If you cancel at least 7 day(s) in advance of the scheduled departure, there is no cancellation fee.

If you cancel between 3 and 6 day(s) in advance of the scheduled departure, there is a 50 percent cancellation fee.

If you cancel within 2 day(s) of the scheduled departure, there is a 100 percent cancellation fee.

The value of the transaction may be subject to taxes, duties, foreign transaction, currency exchange or other fees. Your bank or credit or debit card company may convert the payment into the local currency and charge fees, resulting in differences between the amount displayed on Rio.tours.com and Rio.tours-affiliated websites, and the final amount charged to your bank account or credit or debit card statement. Please contact your bank or card company if you have any questions concerning any applicable conversion or fees. Please note for bookings made in Brazil, the tax IOF (Tax Upon Financial Operations, 6.38%) is not included in the final booking value and will be charged to the credit or debit card used to make the purchase.

Payment Processing

Under this agreement, the payment processing services for services purchased on this website are provided by Rio. In the event you choose to pay with a credit or debit card and the payment is processed via a paypal.

Private Tour Guides

Rio.tours provides customers with information regarding private tour guides in many destinations via Rio.tours's Get Your Guide program. Private tour guides are independent contractors and not agents or affiliates of Rio.tours. Rio.tours does not screen or conduct background checks on private tour guides. Your use of private tour guides is at your sole risk.

Customers are responsible for working directly with private tour guides on scheduling, meeting time / place, tour specifics and, where specifically noted, payment terms. Rio.tours makes no representations or warranties of any kind regarding private tour guides or their services.

Rio.tours's 'Worry-Free Shore Excursion' guarantee does not apply to private tour guides.

Rio.tours Member-Only Deals

Rio.tours offers discounts and time-limited promotions, known as “Member Only Deals”, to registered Rio.tours users. You must have a Rio.tours account in order to browse or book a Member Only Deal.

Member Only Deals are confirmed instantly upon booking and all sales are final.

If you cancel or amend a Member Only Deal, you will be charged a 100% cancellation fee.

Rio.tours Vouchers

You will receive a personalized Rio.tours voucher (“Voucher”) for each tour, event or service booked. In order to access and print your Rio.tours Voucher(s), you will be provided access to a secure webpage hosted by Rio.tours that contains a link to your Rio.tours Voucher(s).

You must provide the original, authentic Rio.tours Voucher to the appropriate service provider in order to redeem your tour, ticket, or package. Your reservation cannot be honored or redeemed without presenting a valid Rio.tours Voucher.

For security purposes, when redeeming your Rio.tours Voucher you must present a valid Photo ID and sign the Rio.tours Voucher. This is for identification purposes and helps us to prevent fraud.

In some cases Rio.tours also requires that you present the credit or debit card used to purchase your tour or ticket at the time of redemption. This generally applies only to attraction and show tickets. This helps us to prevent credit-card misuse. You will be advised at checkout whether or not you must present the credit or debit card used for booking. In some cases Rio.tours will waive this requirement, generally to facilitate gift purchases. However this requirement can only be waived by contacting Rio.tours's Customer Care team once your booking has been confirmed, and any changes or amendments will be made at Rio.tours's sole discretion.

If you make a purchase using a Rio.tours gift certificate (“Gift Certificate”), Rio.tours requires that you present the Gift Certificate used to purchase your tour, ticket or package at the time of redemption.

Please note that your Rio.tours Voucher(s) can be confiscated - and immediately canceled without refund - if your signature and/or name do not match those shown on either your credit or debit card or Gift Certificate.

Rio.tours Gift Certificates

Rio.tours Gift Certificates may be obtained only at the Rio.tours.com website. All Gift Certificate sales are final. Gift Certificates are not refundable. Rio.tours is not responsible for stolen or lost Gift Certificates.

Rio.tours Gift Certificates can only be redeemed on the Rio.tours.com website. Rio.tours Gift Certificates are redeemable against any Product offered on the Rio.tours.com site. Rio.tours Gift Certificates are not redeemable for cash. Rio.tours reserves the right to cancel Gift Certificates obtained fraudulently.

Rio.tours Gift Certificates are valid for two (2) years from the date of initial purchase, or as required by local law.
Rio.tours Gift Certificates remain valid until the entire value has been utilized or the expiry date has passed, subject to relevant local laws.

If the value of the items you book is greater than your Gift Certificate, you can pay the balance using an acceptable credit or debit card. If the value is less than your Gift Certificate, we'll store the balance in our database for you to use on another occasion. Note that your Gift Certificate, including any unused balance, expires two years after the date of issue, or as required by local law.

Passports, Visas & Insurance

When you book international reservations with third-party suppliers using this Website, you are responsible for ensuring that you meet all foreign entry requirements and that your travel documents, including passports and visas, are in order.

For passport and visa requirements, please consult the relevant embassy or consulate for information. Because requirements may change at any time, be sure to check for up-to-date information before booking and departure. Rio.tours accepts no liability for travelers who are refused entry onto a flight or into any country because of the traveler's failure to carry the travel documents required by any airline, authority, or country, including countries the traveler may just be passing through en route to his or her destination.

As visa and health requirements are subject to change without notice, we recommend that you verify health and visa requirements with the appropriate consulate prior to departure. It is also your responsibility to consult your physician for current recommendations on inoculations before you travel internationally, and to ensure that you meet all health entry requirements and follow all medical guidance related to your trip.

We strongly recommend that you purchase a comprehensive travel insurance policy prior to departure to protect your Product purchase. If you cancel your trip or significantly alter travel dates, your travel insurance policy may reimburse the cost of cancellation fees and related expenses. Please review your travel insurance policy carefully for related terms and conditions.

BY LISTING INFORMATION RELEVANT TO TRAVEL TO PARTICULAR INTERNATIONAL DESTINATIONS, RIO.TOURS DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH POINTS IS ADVISABLE OR WITHOUT RISK, AND IS NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS.

Our Liability

PLEASE READ THIS SECTION CAREFULLY. THIS SECTION LIMITS RIO.TOURS'S LIABILITY TO YOU FOR ISSUES THAT MAY ARISE IN CONNECTION WITH YOUR USE OF THIS WEBSITE. IF YOU DO NOT UNDERSTAND THE TERMS IN THIS SECTION OR ELSEWHERE IN THE AGREEMENT, PLEASE CONSULT A LAWYER FOR CLARIFICATION BEFORE ACCESSING OR USING THIS WEBSITE.

THE INFORMATION, CONTENT, SOFTWARE, PRODUCTS, AND SERVICES PUBLISHED ON THIS WEBSITE MAY INCLUDE INACCURACIES OR ERRORS, INCLUDING RESERVATION AVAILABILITY AND PRICING ERRORS. RIO.TOURS, ITS PARENT, SUBSIDIARIES AND CORPORATE AFFILIATES (COLLECTIVELY, THE “RIO.TOURS GROUP COMPANIES”) DO NOT GUARANTEE THE ACCURACY OF, AND DISCLAIM ALL LIABILITY FOR, ANY ERRORS OR OTHER INACCURACIES RELATING TO THE INFORMATION AND DESCRIPTION OF THE PRODUCTS AND SERVICES DISPLAYED ON THIS WEBSITE (INCLUDING, WITHOUT LIMITATION, THE PRICING, AVAILABILITY, PHOTOGRAPHS, FEATURES, INCLUSIONS AND EXCLUSIONS, GENERAL PRODUCT DESCRIPTIONS, REVIEWS AND RATINGS, ETC.). IN ADDITION, RIO.TOURS EXPRESSLY RESERVES THE RIGHT TO CORRECT ANY AVAILABILITY AND PRICING ERRORS ON OUR WEBSITE AND/OR ON PENDING RESERVATIONS MADE UNDER AN INCORRECT PRICE.

THE RIO.TOURS GROUP COMPANIES MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, CONTENT, SOFTWARE, PRODUCTS, AND SERVICES CONTAINED ON THIS WEBSITE FOR ANY PURPOSE, AND THE INCLUSION OR OFFERING OF ANY PRODUCTS OR SERVICES ON THIS WEBSITE DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS OR SERVICES BY THE RIO.TOURS GROUP COMPANIES. ALL SUCH INFORMATION, CONTENT, SOFTWARE, PRODUCTS, AND SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. THE RIO.TOURS GROUP COMPANIES DISCLAIM ALL WARRANTIES AND CONDITIONS THAT THIS WEBSITE, ITS SERVERS OR ANY EMAIL SENT FROM THE RIO.TOURS GROUP COMPANIES, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. RIO.TOURS HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, CONTENT SOFTWARE, PRODUCTS, AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT, TO THE EXTENT PERMITTED BY LAW.

THE THIRD-PARTY SUPPLIERS AND PRIVATE TOUR GUIDES PROVIDING PRODUCTS OR OTHER SERVICES ON THIS WEBSITE ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF THE RIO.TOURS GROUP COMPANIES. THE RIO.TOURS GROUP COMPANIES ARE NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES, NEGLIGENCE OR MISCONDUCT OF ANY SUCH SUPPLIERS OR PRIVATE TOUR GUIDES OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING THEREFROM OR OTHERWISE ARISING FROM YOUR BOOKING OF A PRODUCT OR SERVICE OR YOUR USE OF A PRODUCT OR SERVICE. THE RIO.TOURS GROUP COMPANIES HAVE NO LIABILITY AND WILL MAKE NO REFUND IN THE EVENT OF ANY DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJEURE OR OTHER CAUSES BEYOND THEIR DIRECT CONTROL, AND THEY HAVE NO RESPONSIBILITY FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE-ROUTING OR ACTS OF ANY GOVERNMENT OR AUTHORITY.

IN NO EVENT SHALL THE RIO.TOURS (OR THEIR OFFICERS, DIRECTORS AND AFFILIATES) BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION LOSS OF DATA OR INFORMATION OR COSTS TO PROCURE SUBSTITUTE GOODS OR SERVICES) ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, PRODUCT OR SERVICE BOOKINGS MADE BY YOU THROUGH THIS WEBSITE OR YOUR ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY OR USE THIS WEBSITE (INCLUDING, BUT NOT LIMITED TO, YOUR RELIANCE UPON REVIEWS AND OPINIONS APPEARING ON THIS WEBSITE; ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED SITES, PRODUCTS, AND SERVICES OBTAINED THROUGH THIS WEBSITE; OR OTHERWISE ARISING OUT OF THE ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE) WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF RIO.TOURS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

If the Rio.tours is found liable for any loss or damage that arises out of or is in any way connected with your use of our Websites or your booking or use of Products or services made available through our Website, then the Rio.tours Group Companies' liabilities will in no event exceed, in the aggregate, the greater of (a) the transaction fees paid to Rio.tours for the transaction(s) on this Website giving rise to the claim, or (b) One-Hundred Dollars (US $100.00).

The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these terms is found to have failed of its essential purpose. The limitations of liability provided in these terms inure to the benefit of the Rio.tours Group Companies.

Your Liability

You agree to defend and indemnify Rio.tours and all of their respective officers, directors, employees and agents from and against any claims, causes of action, demands, suits, proceedings, investigations, losses, damages, fines, penalties, fees, expenses, costs and any other liabilities of any kind or nature including but not limited to reasonable legal and accounting fees, arising out of or related to:

your breach of this Agreement or the documents referenced herein;

your violation of any law, rule, regulation or guideline;

your violation, infringement or misappropriation of the rights of a third party, including without limitation any rights of publicity or privacy;

your use of this Website;

your booking or use of any Products obtained through this Website; or

your negligence or willful misconduct.

Links to Third Party Websites

This Website may contain hyperlinks to websites operated by parties other than Rio.tours. Such hyperlinks are provided for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from this Website or other websites) is free of such items as viruses, worms, Trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators. In some cases you may be asked by a third party site to link your profile on Rio.tours to a profile on another third party site. Choosing to do so is purely optional, and the decision to allow this information to be linked can be disabled (with the third party site) at any time.

Software Available on this Website

Unless otherwise specified, the Website is made available solely to provide information regarding and to promote Rio.tours's services, websites, partners and other products available in the United States, its territories, possessions and protectorates. The Website is controlled and operated by Rio.tours from its offices in the State of California in the United States. Rio.tours makes no representation that materials on the Website are appropriate or available for use outside of the United States. Those who choose to access the Website from outside of the United States do so on their own initiative and are responsible for compliance with local laws, if and to the extent that local laws are applicable. Software from the Website is further subject to United States export controls. No software from the Website may be downloaded or otherwise exported or re-exported (a) into (or to a national or resident of) Cuba, Iraq, Sudan, North Korea, Iran, Syria, or any other country to which the U.S. has embargoed goods, or (b) to anyone on the U.S. Treasury Department list of Specially Designated Nationals or the U.S. Commerce Department's Table of Deny Orders. By using the Website, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country or on any such list.

Any software that is made available to download from the Website (“Software”) is the copyrighted work of Rio.tours, or Rio.tours affiliates, or other third party software as identified. Your use of such Software is governed by the terms of the end user license agreement, if any, which accompanies, or is included with, the Software (“License Agreement”). You may not install or use any Software that is accompanied by or includes a License Agreement unless you first agree to the License Agreement terms. For any Software made available for download on this Website not accompanied by a License Agreement, we hereby grant to you, the user, a limited, personal, nontransferable license to use the Software for viewing and otherwise using this Website in accordance with these terms and conditions and for no other purpose.

Please note that all Software, including, without limitation, all HTML, XML, Java code and Active X controls contained on this Website, is owned by Rio.tours and/or its affiliates, and is protected by copyright laws and international treaty provisions. Any reproduction or redistribution of the Software is expressly prohibited, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED. THE SOFTWARE IS WARRANTED, IF AT ALL, ONLY ACCORDING TO THE TERMS OF THE LICENSE AGREEMENT.

Copyright and Trademark Notices

All contents of this Website are: ©2018 Rio.tours, Inc. All rights reserved. Rio.tours is not responsible for content on websites operated by parties other than Rio.tours. All other product or service names or slogans displayed on this Website are registered and/or common law trademarks of Rio.tours, Inc. and/or its suppliers or licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Rio.tours or the applicable trademark holder. In addition, the look and feel of this Website, including all page headers, custom graphics, button icons and scripts, is the service mark, trademark and/or trade dress of Rio.tours and may not be copied, imitated or used, in whole or in part, without the prior written permission of Rio.tours. All other trademarks, registered trademarks, product names and company names or logos mentioned in this Website are the property of their respective owners. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by Rio.tours.

If you are aware of an infringement of either your brand or our brand, click here and follow the Copyright Complaint Policy instructions. We only address messages concerning brand infringement at the email address ta-copyright@rio.tours

Jurisdiction and Governing Law

This Website is operated by a Brazilian entity and this Agreement is governed by the laws of the Brazil. You hereby consent to the exclusive jurisdiction and venue of courts in Rio de Janeiro (Brazil) and stipulate to the fairness and convenience of proceedings in such courts for all disputes arising out of or relating to the use of this Website. You agree that all claims you may have against Rio.tours, Inc. arising from or relating to this Website must be heard and resolved in a court of competent subject matter jurisdiction located in Rio de Janeiro (RJ) Brazil. Use of this Website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph.

Currency Converter

If a currency converter is provided on Rio.tours's websites and applications, currency rates are based on various publicly available sources and should be used as guidelines only. Rates are not verified as accurate, and actual rates may vary. Currency quotes may not be updated on a daily basis. The information supplied by this application is believed to be accurate, but Rio.tours, and/or its affiliates do not warrant or guarantee such accuracy. When using this information for any financial purpose, we advise you to consult a qualified professional to verify the accuracy of the currency rates. We do not authorize the use of this information for any purpose other than your personal use and you are expressly prohibited from the resale, redistribution, and use of this information for commercial purposes.

General Provisions

You agree that no joint venture, agency, partnership, or employment relationship exists between you and the Rio.tours Group Companies and/or affiliates as a result of this Agreement or use of this Website.

Our performance of this Agreement is subject to existing laws and legal process, and nothing contained in this Agreement limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of this Website or information provided to or gathered by us with respect to such use. To the extent allowed by applicable law, you agree that you will bring any claim or cause of action arising from or relating to your access or use of this Website within two (2) years from the date on which such claim or action arose or accrued or such claim or cause of action will be irrevocably waived.

If any part of this Agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remaining provisions in the Agreement shall continue in effect.

This Agreement (and any other terms and conditions referenced herein) constitutes the entire agreement between you and Rio.tours with respect to this Website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer and Rio.tours with respect to this Website. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Fictitious names of companies, products, people, characters, and/or data mentioned on this Website are not intended to represent any real individual, company, product, or event.

Any rights not expressly granted herein are reserved.

Service Help

For answers to your questions or ways to contact us, visit our Rio.tours Customer Care page.

Infringement Notification
If you believe in good faith that materials hosted by us infringe your copyright, please provide the written information requested below. The procedure outlined below is exclusively for notifying Rio.tours that your copyrighted material has been infringed.

How to File the Complaint
Please provide the following information in the following format (including Section Numbers):
A clear identification of the copyrighted work you claim was infringed.
A clear identification of the material you claim is infringing the copyrighted work, and information that will allow us to locate that material on the Website, such as a link to the infringing material.
Your contact information so that we can reply to your complaint, preferably including an email address and telephone number.
Include the following statement: "I have a good faith belief that the material that is claimed as copyright infringement is not authorized by the copyright owner, its agent, or the law."
Include the following statement: "I swear, under penalty of perjury, that the information in the notification is accurate and I am the copyright owner, or am authorized to act on behalf of the owner, of an exclusive right that is allegedly infringed."
The notice must be signed by the person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Where to Send the Complaint

Notices of claims of copyright infringement on this website should be emailed to:
E-mail: ta-copyright@rio.tours

We suggest that you consult your legal advisor before filing a notice or counter-notice. Also, please note that you may be liable for damages (including costs and attorneys fees) if you make a false claim of copyright infringement.

We will review and address all notices that comply with the requirements above.

Repeat Infringer Policy
In accordance with the Digital Millennium Copyright Act ("DMCA") and other applicable law, Rio.tours has adopted a policy of terminating, in appropriate circumstances and at Rio.tours's sole discretion, subscribers or account holders who are deemed to be repeat infringers. Rio.tours may also at its sole discretion limit access to the website and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.

WhatsAPP